FREQUENTLY ASKED QUESTIONS
WHEN WILL WE RECEIVE OUR REWARDS?
The digital rewards have been sent. Those are the following packs/rewards:
- the Turbo Killer Package
- the Music (main theme and soundtrack)
- the Movie (4K and/or HD)
- the Script
- the Artbook
Please contact us if you haven't received one of the already sent rewards at firstname.lastname@example.org
Regarding the physical rewards, they are on the process of being sent.
Please note that we are sending them one by one ourselves and that it therefore takes a while. Please be patient, if you haven't received it yet it probably means that we haven't sent it yet and will soon.
All countries outside of France will receive an email from "La Poste" as soon as their reward is sent, with a tracking number to follow it.
CAN I STILL CHANGE MY SHIPPING ADDRESS?
No, as we have started shipping the rewards you can't change your address anymore.
If you've moved to a new place recently and forgot to change your address please contact us at email@example.com but unfortunately we can't make any promises if your reward has already been sent.
I DIDN'T RECEIVE THE FILM FILE. WHERE IS IT?
A link was sent to our backers on May 20th 2020 at 8pm CET by Kickstarter message or email.
Please check your emails, spams and messages on your Kickstarter account.
Please also make sure your pack includes the film. The Backstage Access (5€), Turbo Killer's Exclusive Package (10€) and the Script + Music Theme pack (15€) don't include the film.
If you're still missing the film please contact us at firstname.lastname@example.org
WHY CAN'T I SHARE THE FILM OR POST IT ONLINE?
Because backers have paid for it and sharing it, as generous as it sounds would actually lower its value for others and for yourself.
Also remember that a film, like any other object is its creators property and can’t be spoiled by being copied and reproduced freely.
Last but not least, you can’t share it or post it online simply because its forbidden and punished by law as an act of piracy.
WHAT TERRITORIES WILL BLOOD MACHINES BE DISTRIBUTED IN?
Our backers, no matter where they are, have received the film on May 20th 2020.
SHUDDER released the film on May 21st 2020 for the US, UK and Ireland.
Most other territories can watch the film on Vimeo on Demand.
More territories to come!
WHEN WILL THE SHOP RE-OPEN?
As soon as we have sent all the rewards to everyone so we have a better view on what could be left.
FOR ALL QUESTIONS PLEASE CONTACT CONTACT@BLOODMACHINES.COM